How can I pay my rent?
We accept checks or money orders only. No cash. No [...]
Why do I need to verify the move-in inspection?
You don’t want to be charged for damages you didn’t [...]
Will I have to pay to have maintenance fix something?
That depends. If you have broken something in your unit, [...]
I have a hole in my wall – now what?
Call the work order line and report the damage. Do [...]
My smoke detector and/or carbon monoxide detector is beeping – what do I do?
Call the work order line and report the problem. If [...]
One of the washers and/or dryers is not working.
Call the work order line and report the problem. You [...]
No one answers the Emergency Phone.
The Emergency Phone is only answered after hours and on [...]
My light bulb burned out and I can’t reach it. Who can fix it?
Maintenance will replace light bulbs at no charge if you [...]
My neighbor has a dog and I want one too. Can I go get one?
The Wilson Hotel is strictly a ‘no pets’ building. You [...]
Do service animals have to be kept on a leash when outside?
Yes. That is stated in the Service Animal Policy and [...]